All purchases from Go Education Ltd, placed either over the internet or placed via any other means, are subject to Go Education Ltd's standard terms and conditions of sale, a copy of which is available upon request. Specific terms relating to the use of this website should be construed as being in addition to and not instead of the standard terms and conditions of sale
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Go Education Limited. The collective work includes works that are licensed to Go Education Limited. Copyright 2003, Go Education Limited ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Go Education Limited or purchasing Go Education Limited products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Go Education Limited or to purchase Go Education Limited products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized by Go Education Limited. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Go Education Limited used in the site are trademarks or registered trademarks of Go Education Limited.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Go Education Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Go Education Limited does not represent or warrant that the functions and functionalities contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Go Education Limited does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Any oral or written representations, recommendations or advice given to you as to the suitability of a product for a particular purpose is given in good faith based upon information given to us by you and, in this context, to the fullest extent permissible pursuant to applicable law, Go Education Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Unless the product is manufactured by Go Education Ltd., you are required to make your own independent enquiries with the manufacturer of the product as to its suitability for the purpose for which it is being bought.
Limitation of Liability
Go Education Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Go Education Limited has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Go Education Limited product is mistakenly listed at an incorrect price, Go Education Limited reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Go Education Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Go Education Limited shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Go Education Limited without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Go Education Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Go Education Limited.
Your use of this site shall be governed in all respects by United Kingdom laws without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Go Education Limited products) shall be in the United Kingdom. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Go Education Limited products) must be commenced within one (1) year after the claim or cause of action arises. Go Education Limited's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Go Education Limited may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Go Education Limited or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Go Education Limited does not and cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Go Education Limited is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Go Education Limited reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Go Education Limited in its sole discretion.
You agree to indemnify, defend, and hold harmless Go Education Limited, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Go Education Limited may link to sites operated by third parties. However, even if the third party is affiliated with Go Education Limited, Go Education Limited has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Go Education Limited. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Go Education Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are Out of Stock, we will send the order to you as soon as the product becomes available again. If we cannot source your item, we will contact you to inform you. To ensure that a valid claim can be made for any transit damage or shortage, all goods must be checked and tested to ensure they are in full working condition within 24 hours of receipt with no exceptions. If there are any problems this must be reported to Go Education Ltd within 24 hours of receipt otherwise, we are unable to claim compensation from the courier and will we not be able replace any damaged goods.
Upon delivery, goods must be signed for as below:
- If the outer packaging shows any sign of damage, please sign as "box damaged, contents unchecked", unless you have managed to check the contents before the driver leaves.
- If the outer packaging is pristine, but you have not seen the goods, please sign as "contents unchecked"
- Please count the number of packages received against the number you are signing for and, if short, clearly state the number of packages actually received.
Cancellation, Returns and Refund Policy
If you are a consumer and have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 14 days of receipt and provided the item was a stock item and not specially ordered for you. The item must not be used and must be 'as new' when returned to us. (see below for details). Distance Selling Regulations do not apply to orders placed by business customers or other establishments and organisations.
To exercise your right of cancellation, you must give written notice to us by email giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
In all other respects, whether or not the goods have been opened and used, but provided they are not faulty, they will be deemed to be "not re-saleable as new", in which case we will only agree for the products to be returned using our discretion. In this instance, a restocking fee of the greater of 20% or the rate levied by our supplier. In the case of mis-described or dead-on arrival goods, we will, after receiving notification in writing, either collect the goods from you or ask you to return the goods yourself and refund you a reasonable postage cost. Mis-described, dead-on arrival goods or shortages must be notified to us within 3 working days of receipt of the goods. In the case of faulty goods, the manufacturer's warranty will take precedence over any other warranty. We will therefore, in the first instance either call the manufacturer on your behalf or refer you directly to the manufacturer. All further actions will be taken in line with the manufacturer's advice and instructions. We will refund or re-credit you any sums due within 30 days of receipt of returned items. Our terms and conditions do not affect your statutory rights.
Go Education Ltd. shall not be liable for the cancellation of any order or any unfulfilled Part thereof or for effecting partial delivery if performance by Go Education Ltd. is prevented or delayed whether directly or indirectly by any cause whatsoever beyond the reasonable control of Go Education Ltd. whether such cause existed or was foreseeable at the date of acceptance of the Customers Order by Go Education Ltd. or not and without prejudice to the generality of the foregoing any cause shall be deemed to prevent hinder or delay Go Education Ltd. if Go Education Ltd. is thereby prevented, hindered or delayed from fulfilling their commitments whether to the Customer or to third parties