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How "Warranties" work
Warranties vary between different products. By law, your warranty covers you for 12 months on any product that you purchase on a return to base basis, provided the product in question has not been misused or mishandled in any way.
In addition, manufacturers of the products often offer additional warranties, which override the standard return to base warranty.
In general, such warranties fall under the following categories:
For all new projectors, the warranty is provided by the manufacturer of the projector. All new projectors we sell come with at least one year's warranty, as standard. If you're buying an ex-demo or ex-hire projector the warranty will vary according to how old the projector is.
Most warranties relate to the product (the "hardware"), and its electronics. Digital projector lamps come with a 3 month return to manufacturer warranty as standard.
However, for educational establishments, some projector models now come with extended lamp warranties and/or a de-install/re-install service. Please see product detail or call for details.
All SMART Board 600 Series interactive whiteboards are supplied as standard with a three year return-to-base warranty cover. This cover can be extended upon product registration, as follows:
Education sales: Front projection SMART Board 600 Series interactive whiteboards can be upgraded to a
three year on-site warranty, with a further two years return-to-base warranty following registration at
www.activatemywarranty.co.uk within 90 days of purchase. This will extend the warranty cover to five years
Non-Education sales: Front projection SMART Board 600 Series interactive whiteboards are supplied
with a three year return-to-base warranty. A further two years return-to-base warranty can be obtained by
registering at www.smarttech.com/support within 90 days of purchase. This will extend the warranty cover
to five years in total.
All Promethean whiteboards come with a 3 Year on-Site warranty for the electronics and a 5 year return to factory warranty on the board surface.